GENERAL TERMS OF SERVICE
Scope
These General Terms and Conditions (GTC) in the version valid at the time of the order apply exclusively to the business relationship between the customer and Sebastian Cerny Distributions. By concluding the purchase contract, the customer accepts these GTC.
Contract
By completing and submitting the order form in the web shop (i.e. by clicking the “Confirm order” button) or by other means of communication (e.g. by email or telephone), a sales contract is created between the customer and Sebastian Cerny Distributions. The name and address data provided by the customer must be correct and complete. Sebastian Cerny Distributions cannot be held responsible if a delivery is not carried out correctly due to incorrect information! Providing a telephone number for queries is mandatory. Sebastian Cerny Distributions reserves the right to refuse any order at any time for any reason. If a product is no longer available, the purchase contract becomes invalid.
Prices and shipping costs
Prices apply as stated in Swiss francs (CHF) in the web shop at the time the contract was concluded. Total prices are displayed including value added tax (VAT).
The shipping costs will be added to the price at checkout and shown separately. For deliveries within Switzerland, a flat shipping fee of CHF 8.00 will be charged. From an order value of CHF 100.00, shipping is free. Additional costs apply for express deliveries.
The terms of delivery specified under Shipping apply.
Terms of payment
Payments in the bolivianberry.ch webshop are processed via the Stripe platform. All payment methods accepted by Stripe are accepted as means of payment. e.g. Visa, Mastercard, American Express, Apple Pay, Google Pay, and much more. Payments are debited immediately after confirmation of the order.
Merchandise remains the property of Sebastian Cerny Distributions until full payment has been received and orders will only be dispatched once payment has been confirmed.
Withdrawal and right of return
For reasons of food safety, no right of return can be granted for food items such as coffee.
However, if you have received a damaged or faulty item from us, please email us a photo of proof to info@bolivianberry.ch and we will then send you a replacement if you wish. Minor damage to the packaging that occurs during transport and does not affect the content is excluded. Any return costs are at our expense.
Disclaimer
Sebastian Cerny Distributions endeavors to provide complete and correct information on products, prices, availability, etc. at all times. However, this is not guaranteed, so that no liability is assumed for the completeness, correctness and topicality of the information. Claims for damages against Sebastian Cerny Distributions are excluded.
Sebastian Cerny Distributions assumes no responsibility for linked content such as external websites or files.
Copyright
The content of the entire Bolivian Berry website by Sebastian Cerny Distributions is protected by copyright. The use of parts (e.g. texts, images) is prohibited.
Applicable Law and Jurisdiction
All legal relationships between the customer and Sebastian Cerny Distributions are subject to Swiss law. The place of jurisdiction is Lugano TI (subject to any appeals to the Swiss Federal Court) – regardless of the customer’s domicile or whereabouts when the order was placed. However, Sebastian Cerny Distributions has the right to sue the customer in any other competent court.
Changes to the Terms and Conditions
Sebastian Cerny Distributions reserves the right to change the T&Cs at any time. The currently valid General Terms and Conditions are displayed on the bolivianberry.ch website under “Terms and Conditions”.
Last modification: November 2022